Privacy policy

1. General provisions
This privacy policy defines how the administrator of the website higien.co processes users' personal data.
Data controller:
Copteri, MB
Company code: 306960896
Email: info@higien.lt

When processing your data, we comply with the European Union's General Data Protection Regulation (GDPR) and the laws of the Republic of Lithuania.

2. What data we collect
First name, last name

Delivery address

Email

Phone number

IP address

Order and purchase history

Browsing information using cookies

3. What we use your data for
Order acceptance and fulfillment

Delivery of goods

Customer service

Marketing (only with your consent)

To analyze and improve the functioning of the website

4. Cookies
We use cookies to improve your browsing experience and to monitor website traffic. By browsing our website, you agree to the use of cookies. If you do not agree, you can disable them in your browser settings.

5. Data storage
Data is stored for as long as necessary to fulfill orders, comply with legal obligations, or provide customer service. After that, it is securely deleted or anonymized.

6. Data transfer
Data may be transferred to:

Courier services (for delivery purposes only)

Payment providers (e.g. Stripe, Makecommerce)

Law enforcement agencies – only in cases provided for by law

Your data will not be transferred to third parties without a legal basis or your consent.

7. Your rights
You have the right to:

Know what data we hold about you

Request that inaccurate data be corrected

Request that data be deleted ("right to be forgotten")

Opt out of receiving newsletters or other marketing communications

You can contact us about data processing by email: info@higien.lt

8. Policy changes
The privacy policy may be changed in response to legal or operational changes. The latest changes will be publicly announced on the website.

9. Contact
If you have any questions about the privacy policy or data processing, please contact:
info@higien.lt